When the Building Looks Good But Functions Bad—A User Experience Test

Looks are deceiving. We’ve all seen the glossy brochures and 3D renderings that make

a space look amazing. But can you run a business out of it?

A marketing agency toured a newly renovated downtown space. It was gorgeous—until

they realized the windows didn’t open, the HVAC zones were outdated, and the elevator

was always offline.

Function matters. It’s what separates a pretty space from a productive one.

Our Walkthrough Checklist:

HVAC zoning and age

Door access and security systems

Elevators and mechanical reliability

Restroom access, ADA compliance, and flow

Pro tip: Tour at peak times. Bring your ops team. Ask your employees what they’d need

day-to-day.

At CIG, we walk in your shoes before you move in. Because we’re not just leasing

buildings—we’re enabling businesses.