Tenant requests and your online portal.
Two things you can do here. Submit a maintenance or work request to our in-house team, and set up your online portal to pay rent and turn on autopay. Both take a few minutes.
Tell us what is wrong. Show us, too.
Our maintenance technicians are our own employees, not a call center. The request goes straight to the tech assigned to your building.
Add a video or photos
A short walk-around with your phone cuts turnaround in half. When the tech can see the problem before the visit, they show up with the right part on the first trip instead of the second.
Be specific
Which suite, which room, which unit or fixture, when it started, and whether it is getting worse. "Water on the floor in the break room under the sink, dripping steadily since this morning" gets fixed faster than "leak."
Emergencies
Active flooding, no heat in winter, a smell of gas, or anything unsafe: call 612-877-8600 and press the emergency option. Then submit the form so it is on record.
If the form does not load, email the details and photos to mgmt@cre-fund.com.
Five steps from request to done.
100% of the work completed, and you rate us 5 out of 5.
Our maintenance team is bonused on those two numbers, not on how fast they close a ticket. If we are off track at any point, tell us. Reply to the confirmation call, email mgmt@cre-fund.com, or call 612-877-8600.
Pay rent online and set up autopay.
Your tenant portal runs on AppFolio. Pay by bank transfer or card, see your ledger, download statements, and set rent to pay itself on the first of the month.
First time? Use the email address on your lease to activate the account. If you do not have an activation link, request one from the portal sign-in page or email mgmt@cre-fund.com and we will send it.
How to set up AutoPay for CIG tenants
Need something else?
Lease questions, move-in and move-out, signage, parking, or a suite that is not working for you anymore. Our team is in the building most days.